Orbit FAQ

Can Orbit CME^TM satisfy all of my credit requirements ?

In many cases, yes. The AMA PRA Category 1 Credit^TM that you earn through Orbit CME^TM is recognized in Canada, Europe and the United States. See below for more information. Please verify directly with your board for the most accurate information related to their specific policies and regulations.

• If you're a PA in the United States, this credit is recognized by the NCCPA.
• If you're an NP, Orbit satisfies your requirements for the ANCC and AANP.
• If you're a nurse in California, use BRN CEP# 16946 for Transcend Review Inc.
• If you're a nurse in these other states, you're also able to use Orbit for your CEs: AL, AK, DE, IL, MI, MN, NE, ND, OH, OR, PA, SC, UT, Washington DC.
• If you're a pharmacist, The USA Pharmacy Boards and some states accept AMA PRA Category 1 Credit^TM for the CPE/CE requirement.
• If you're a physician in the United States, Orbit CME^TMsatisfies most or all of your state and ABMS specialty board requirements, depending on your specialty. We've summarized our deep dive by specialty in this table.

Does Orbit CME^TM let me earn AMA PRA Category 1 Credit^TM ?

Yes - using Orbit CME^TM, you will earn AMA PRA Category 1 Credit^TM. This activity is jointly provided by Tufts University School of Medicine Office of Continuing Education (TUSM OCE) and Transcend Review, Inc. TUSM OCE has been granted Accreditation by the Accreditation Council for Continuing Medical Education (ACCME).

I’m a physician in Europe. Can Orbit CME^TM satisfy my certification requirements ?

Yes - using Orbit CME^TM, you will earn AMA PRA Category 1 Credit^TM, which is accepted by practice groups, hospitals, and medical boards in the USA, Canada, Europe, and beyond. If this doesn't sound familiar, be sure to double check with your governing body.

Does Orbit automatically produce audit reports?

Yes - instantly generate audit reports with one click from your Dashboard. Credits and certificates that you earn through Orbit CME^TM and Orbit Stories automatically flow into the audit report. The report also includes download links for any certificates you've previously attached for self-reported activities.

Can Orbit’s certificates and audit reports be validated by my medical board?

Yes, all certificates and audit reports are validated. This means that each of our documents is tagged with a unique validation link which we host. If an administrator needs to confirm the document is authentic, they can click on the validation link to see the official copy of the document hosted on our servers.

Do I need to install the Orbit plugin to earn credits?

Yes. The Orbit plugin lets you automate the process of requesting credit for pages you visit. We file the paperwork needed to award you credit for those visits.

Does the Orbit plugin work exclusively with Chrome desktop browsers?

Right now, yes. The Orbit plugin is designed for the Chrome desktop browser. We may support other desktop browsers in the future depending on user requests.

Do I need to log into the Orbit plugin when I start browsing?

Yes - logging in allows the plugin to assign your requests for credit to your account.

I’m on a shared computer. Do I need to log out when I’m done?

We recommend logging out of Orbit from shared computers after you’re done.

I’m on my personal computer. Do I need to log out when I’m done?

Nope. If you’re on your personal computer, you don’t need to worry about logging in or out. Once you log in, you’ll stay logged in.

Do I need to update my plugin?

Nope. Plugin updates are automatically pushed to your Chrome browser, so you’ll always be working with an up-to-date Orbit plugin.

How does the plugin work?

In order to receive AMA PRA Category 1 Credit^TM from Orbit for a site visit during internet browsing, you need to record your site visit and submit a report to an accredited CME provider that reflects on your learning during that site visit. The plugin automates your paperwork and documentation to complete this process.

How do I print an audit report?

Log into your Orbit account, and click on Dashboard. Select the time interval you’d like to include in your audit report. Click “Generate” under the Audit Report section. Once the audit report is generated, you’ll see an option to open the audit report in a new window, and an option to copy a shareable link. You can print or save the audit report to PDF from the new window. Alternatively, email the shareable link to your administrator so they can download certificates individually if needed.

Will Orbit fulfill my board’s specific credit requirements?

We’re working to research requirements across the globe. So far, we’ve looked at Canada, Europe, and the United States. As always, please confirm with your board on specific credit requirements.

In Canada, the Section 2 (Scanning) requirements of the Royal College Maintenance of Certification (MOC) Program recognizes AMA PRA Category 1 Credit^TM .

In Europe, the European Union of Medical Specialists (UEMS) recognizes AMA PRA Category 1 Credit^TM through the mutual recognition agreement with the American Medical Association.

In the United States, requirements vary — Orbit satisfies most or all CME requirements across the twenty four ABMS divisions, summarized here:

Can I cancel at any time?

Yes. If you cancel during a trial, your credit card will not be charged, and your trial will end. If you cancel after a trial, your service will continue through the end of your subscription period. No refunds will be issued unless required by law.

Can I re-activate my plan if I cancel?

Absolutely. Log in, click on the menu button in the top right, and select Subscriptions. You’ll see an option to re-activate your subscription.

Can I change the credit card charged?

Yes. Log in, click on the menu button in the top right, and select Subscriptions. You’ll see an option to change your credit card.

Is my credit card charged on a recurring basis?

Yes, your access to Orbit is a subscription that renews automatically at the end of the subscription period. Your credit card will be charged at that time to continue your service uninterrupted.

Do you issue refunds?

Refunds are not issued unless required by law.

Don’t see your question answered? Send us an email and we’ll help out.