Sol is Orbit's AI assistant that works entirely over email. Forward it a CME certificate or ask a question about your requirements, and Sol takes care of the administrative side for you — no login required.
📧 You email Sol → 🤖 Sol reads and files it → ✅ You get a confirmation
How to reach Sol
The Sol card on your Orbit dashboard.
Email sol@orbitcme.com from the address on your Orbit account. Sol reads your message, does the work, and emails you back. You can also tap Email Sol a certificate on your dashboard.
What Sol can do
An example reply from Sol — a plain, readable email.
File your CME certificates. Forward a certificate (a PDF or the provider's confirmation email) and Sol reads the activity, date, and credits, files them to your Orbit records, and emails you a confirmation.
Tell you what's left. Ask "what's left on my licenses?" and Sol replies with a per-license summary of credits earned and still needed, ordered by nearest renewal.
Answer account & plan questions. Which plan you're on, how many credits remain, and when your subscription renews.
Check submission status. Whether your credits have reached an external board, such as CE Broker or the ABA.
Update a license renewal date. Tell Sol the new date and it prepares the change for you to confirm in the app.
Answer "how do I…" questions using Orbit's Help Center.
What Sol doesn't do over email
Email is for the administrative side of your CME. A few things happen in your Orbit dashboard instead:
Earning credit. Taking a course, completing an activity, or claiming credit happens in your dashboard — not over email. Here's how: Earn credits through your Orbit CME Dashboard. New to Orbit? Start with Get started earning credits in Orbit CME.
Billing changes. Refunds, card updates, and plan changes are handled from your Subscription view.
Sending documents. For your security, certificates and reports are generated inside Orbit after you log in, never attached to an email.
Talking to a human
Want a person instead? Just reply and ask for one, or email support@orbitcme.com. Sol only brings in the team when you ask.
Good to know
Sol replies only to your registered Orbit email address.
Sol is an AI assistant; a person reviews sensitive actions before they take effect.
You can see how many assistant actions you've used on your dashboard.